Amazon: 24/7 Order Support
Common Issues:
- Package marked as delivered but not received
- Missing or incorrect items in the order
- Package lost in transit
- Damaged items
- Incomplete products (e.g. missing parts)
- Need help with tracking
How to Get Help:
- Visit swiship.com
- Enter your tracking number
- Start a chat with their support team
What You’ll Need:
- Full Name (used in shipping)
- Zip Code (from your shipping address)
Or
Log in to your 888lots.com account and click your tracking number from the order page
Need a Refund?
If Amazon support was not able to resolve your issue, then please download your chat transcript and email it to lots@888lots.com.
If Amazon support approves your claim, please download your chat transcript and email it to lots@888lots.com to receive your credit.
Step-by-Step Guide:
For a quick, step-by-step guide on tracking Amazon-fulfilled wholesale orders, contacting support, and downloading invoices, read our blog post here.