Got Questions? We’ve Got Answers!

Yes, in order to view all of our offers and features you need to be a registered member of 888 Lots.

In order to purchase from 888 Lots, you need to have an active 888 Lots customer account. To become our customer, you need to have resale certificate and you need to fill our customer application form.

Why I need to do this?

888 Lots follows the KYC (Know Your Customer) process, by which we verify the identity of our customers. This process helps us guarantee not only the safety of 888 Lots but and the safety of our customers.

Yes, in order to work with us you need to have a valid resale certificate unless you live outside U.S. If you are an international customer you will have to provide a valid business registration from your country instead. At this time we do not accept international customers. You can find more information about the certificate and how to get one, from our detailed blog post. What is a resale certificate and how to get one?

You can contact us at anytime and for any issues you might run into. You can head over to our Contact Page.

We accept all major credit cards as well as PayPal and AmazonPay.

Yes, the credit card limit is $25,000 for 30 days.

There is no maximum amount per day.

No, we can only accept one method of payment per order/transaction. However, you can create separate shopping carts on the site and checkout using more than one method.

Payment is due at the time of checkout.

No.

Yes. We use SSL (secure socket layer) technology to encrypt and keep your personal and financial data safe during the entire process of doing business with us.

Brand New Tier 1 with a minimum of 90% giftable condition unless otherwise stated in the manifest.

Yes, our pallets come with fully detailed manifests containing helpful information like product images, product descriptions, condition, sales rank, review rank, pricing, discounts and more. It gets updated daily from a live data feed we have with America's largest online retailer.

Yes, we do. The MOQ will vary based on the particular SKU, some products will have an adjustable quantity, for others the MOQ will be a fixed number.

Refurbished items have been professionally tested for functionality and are in great working and cosmetic condition ( unless otherwise stated).

Our merchandise comes directly from America's largest online retailer's.

888 Lots offers a broad range of products grouped in more than 100 categories and over 30 types of Lots.

Brand new is an item with a box that has never been opened or used.

Distribution stock refers to goods sourced directly from a brand, distributor, or manufacturer that have never been sold to an end customer.

Refurbished are items that were previously returned, used, or defective but have been professionally repaired, cleaned, and restored to full working condition.

Inspected customer returns are items that customers have sent back but have been checked and graded for functionality and cosmetic condition before resale.

Box damaged is an item in perfect retail condition that comes with a damaged retail packaging.

All of our current item conditions are described explicitly on the website.

Stock Radar is a feature on 888Lots that lets resellers and retailers “watch” upcoming wholesale and liquidation products before they arrive in our warehouse. When enough buyers show interest, we work to stock those items and notify watchers first. Once the product becomes available, watchers get exclusive early access for a limited time (usually around 12 hours) before it’s released to all customers.

Sell to Us lets you sell your overstock directly to 888Lots. Y ou submit your quantity and price for items we’re currently buying, and our team responds with accept, decline, or counteroffer. It’s a fast way to turn extra inventory into cash.

You can be notified about our auctions by joining our WhatsApp channel or by clicking on the notification on the platform once there is a scheduled event.

Live auctions are available for watching by everyone but only verified B2B buyers with an active 888lots account can bid and use the chat.

You can see the name of the product, including the brand and a product photo next to the livestream. The host shows the product on video and can answer questions from the chat.

Bids start at $1 but this can be changed by our team at the start of each auction.

No. Once a bid is placed, it cannot be canceled or retracted. We recommend reviewing lot details carefully before bidding.

Payment is required only after the end of the auction, when the won items are automatically added to the cart. Please note, just like in other online auctions, we do not charge the bid amounts during the live show. Prompt payment after that ensures fast processing and shipment.

At this time we do not accept international customers. Please visit our sister platforms for more info: 888lots.ca | BritDeals.co.uk | Eurolots.com | Miamilots.com

Yes, the price on every lot and branded lot can be negotiated. In order to negotiate the price, move your mouse over the item and click on the negotiate button on the top right or under the price on the item page.

You can negotiate for the price of both individual items and lots. You can submit your offers for all items on the "Negotiate" page.

No. Since we require an active resale certificate to open the account, we do not charge or collect sales tax.

Currently we have standard lots, branded lots, eBay/flea market lots, fixed priced lots, gold lots and custom lots.

Fixed price lots are highly discounted lots the prices of which are not open for negotiations.

Yes, you can select the items you like the most and consolidate them into your own custom lot.

Customer is responsible for shipping cost, but we handle the shipment from our warehouse to your door. For Lots, We offer a flat $12.00 per box shipping rate. For Individual items and all other shipments, shipping is calculated based on weight and size of the shipment.

We work with reliable carriers such as DPD, FedEx, Mothership.

When you place any item on to the shopping cart the shipping will be calculated for you.

Yes, you may arrange your own shipping. Additionally, you can shop from Pickup & Save - items intended for local pickup with additionally discounted prices.

If the orders are placed within the same day then we can. We always try to find the most economical shipping methods.

We process and ship most orders within 24 hrs. Some orders may take longer to prepare based on the size and the quantity of the order.

You can check the status of your shipment in our Orders section.

You can be notified by subscribing to our email notifications. Once subscribed, you will get an instant notification when a new Lot or product becomes available.

You click "Watch" - the heart shaped button on the top right of the product image or under the price on the product page.

It depends on how many lots or individual items you have signed up to be notified for.

888 Lots offer a number of value-added services such as Stock Radar, Sell to Us, The Negotiator among many others.

Each Lot on our system comes with a detailed information about the items it contains. Outlined are the quantity, condition, ASIN, America's largest online retailer Best Seller Rank, Customer rating and America's largest online retailer price as well as the MSPR and estimated profit of each individual item.

With a simple click of the mouse you can easily turn on email notifications to keep you up to date with any new information on our website be it a price drop or a new Lot.

All sales are final. We do not accept returns and we cannot cancel orders once paid and submitted. Please refer to Return Policy for more information.

We provide invoices for all shipped items. Invoices can be accessed under your orders page. Invoices are a receipt for your purchase and not intended to be anything more than that.

In order to get our RMA form and file a dispute, please get in touch with your sales representative.

Refunds for all returned items will be processed within 30 days of us receiving the return.

While we aren’t currently looking for such opportunities, you can reach out to us at contact@888lots.com

Yes, you can become an affiliate of 888Lots. New customers who register through our Refersion affiliate program earn a 1% commission on every completed deal for 90 days from the date of registration. This is a great way to generate ongoing income while promoting our wholesale and liquidation platform to other resellers and businesses.

The market data provided by our team about customer submitted ASINs remain accessible for 30 days, allowing sellers to track performance and make informed selling decisions.